Effective Date: October 29, 2025

This Privacy Policy describes how East Valley Housekeeping ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the eastvalleyhousekeepingaz.com website ("Site"). This policy applies to the Site and all products and services offered by East Valley Housekeeping.

1. Company Information

Detail

Information

Company Name

East Valley Housekeeping

Website

eastvalleyhousekeepingaz.com

Location

San Tan Valley, AZ

Address: 35121 N Carriage Drive, San Tan Valley, AZ 85140

Phone Number

480-233-6830

Contact Email

alexisa414@gmail.com

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, request a quote, place an order, and in connection with other activities, services, features, or resources we make available on our Site.

Personal Identification Information:

Contact Data: Name, email address, mailing address, and telephone number (when voluntarily submitted via a contact form or quote request).

Service Data: Information about your home and cleaning needs necessary to provide a quote or service, such as the size of your home, preferred service frequency, and specific instructions.

Billing/Payment Data: If you pay for services online, payment information is collected by our third-party payment processor. We do not store sensitive payment card details on our servers.

Non-Personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

3. Web Browser Cookies

Our Site may use "cookies" to enhance the User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

How We Use Cookies: Cookies are used for analytics (understanding how the site is used) and to remember User preferences (like form data for quick quoting).

User Control: Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. How We Use Collected Information

East Valley Housekeeping collects and uses User personal information for the following purposes:

To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.

To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To Process Transactions: We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service (e.g., payment processing).

To Send Periodic Emails: The email address Users provide for order processing will only be used to send them information and updates pertaining to their service. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

5. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

6. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers (such as payment processors, website analytics providers, or booking software) to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

7. Your Rights and Choices

Opt-out: If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Access, Correction, and Deletion: You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or request the deletion of your personal data. To make such a request, please contact us using the contact information provided above.

8. Compliance with Children's Online Privacy Protection Act (COPPA)

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 134.

9. Changes to This Privacy Policy

East Valley Housekeeping has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

East Valley Housekeeping

Website: eastvalleyhousekeepingaz.com

Phone: 480-233-6830

Email: alexisa414@gmail.com

Address: San Tan Valley, AZ

Address: 35121 N Carriage Drive, San Tan Valley, AZ 85140